[Translate to English:] Ein Landschaftsbild zeigt das Elefantenhaus.

FAQ - Frequently asked questions

Please note:

The Service Center at the Flamingo Entrance will be closed on Thursday, November 10, from 13:30. Please contact the Service Center at the Isar Entrance.

Hellabrunn Zoo has two service centers, one at each entrance of the zoo. Here you can receive general information about the zoo, visitor experiences, gift vouchers, annual passes and animal sponsorships. Our service team will be happy to assist you. We are open seven days a week, 365 days a year.

To protect our staff, we ask that you wear a face mask inside both our service centers.

Service center opening hours**:

You can visit our service center 365 days a year (including all public holidays).

Summer: 10 am - 6 pm*
Winter: 10 am - 5 pm*

Please note that our two service centers do not open before 10:00 am and close at 5:00 pm in winter and at 6:00 pm in summer.

*The change in seasonal opening hours usually occurs after the weekend the clocks change.
**The Flamingo Service Center is closed on Tuesdays and Wednesdays except during Bavarian school and public holidays.

Frequently Asked Questions

Tickets and annual passes

Visiting the zoo

Accessibility

Other

Zwei Ziegen im Streichelgehege stehen nebeneinander.