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Hellabrunn Zoo receives high ratings in visitor satisfaction survey

In a survey of Hellabrunn Zoo conducted between October 2016 and September 2017, 93 per cent of visitors said they were extremely satisfied with their day out at the zoo. The survey polled all age groups and the respondents expressed their satisfaction for all seasons. The survey was commissioned by Hellabrunn Zoo and conducted independently by the Regional Institute for SME Market Research.

Hellabrunn receives high scores for its diverse range of species and the conditions of the animal facilities. Nine out of ten visitors found the variety of animals offered by the zoo extremely appealing. More than two-thirds of the visitors surveyed considered the animal enclosures were appropriate for the relevant species. Visitor services also received positive ratings, both for child friendliness as well as for the friendly staff at the ticket office and Service Centre.

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The Geo-zoo concept

The Munich Zoo Hellabrunn was founded in 1911 as the first Geo-zoo worldwide. The animals live according to their geographic distribution in complex communities.

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Hellabrunn’s Species Conservation Center

Hellabrunn’s Species Conservation Center is a unique forum where zoo visitors can access an amazing amount of information about the zoo’s many projects.

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